GrillGrates have a 30-day money back guarantee. If the grates are unused, returns are accepted up to 60 days. However, there are no returns/refunds for custom cut orders. Most orders ship within 2-3 business days. Some orders may ship in as little as a day. Please note that custom cuts, international orders, and out of stock items will experience longer lead times for shipment. Once your order has shipped you will receive a shipment notification email, if you provided us with an email address. Click here to learn more about our Shipping & Returns Policy & Warranty Policy.
Larry P. (verified owner) –
Another great additonal product by Grill Grates
Kenton (verified owner) –
Works as one would expect, except it can be a bit tricky to get something you’re turning back off the tong and onto the GrillGrates. My first attempt was a piece of salmon that pretty much disintegrated as I was trying to get the uncooked side back on the GrillGrate, but I’ll chalk that up to experience. I would have preferred the combo spatula and tong, but it was out of stock and I didn’t want to pay additional shipping if/when it returns to stock.
Jeremy (verified owner) –
Anonymous (verified owner) –
Have not used yet, but they look like they will work just fine
Thomas Westbrock (verified owner) –
William H. (verified owner) –